Customer Support Executive

Full job description

An individual who embodies a people-first attitude is ready to be the face of the organization to our customers, and can efficiently handle customer complaints and queries. The ideal candidate should be proactive, an initiator, and a team player.

ROLES AND RESPONSIBILITIES:

• Customer Complaints/Queries: Handle customer complaints and queries in the best possible manner, ensuring satisfaction.
• Team Contribution: Contribute to team efforts by accomplishing related tasks as needed.
• Query Resolution: Ensure that queries are resolved promptly and efficiently.
• Value Addition: Provide insights and feedback to add value to the department and organization.