Customer Support Associate

Full job description

Responsibilities

• Provide resolution to maintain standards of quality.
• Review content and provide resolution based on prescribed guidelines.
• Recognize trends and patterns and raise issues timely.
• Provide insights to help improve the support to the users.
• Maintain a thorough understanding of process and policies.
• Provide excellent customer service to our customers.

Qualifications we seek in you

Minimum qualifications

• Any Graduate except Law
• Only Freshers are eligible
• Fluency in English Language